| Phone Numbers |
Department name, reason for calling |
Official hospital website, Nova Scotia Health directory |
Switchboard can transfer you; avoid third-party listings |
| Visiting Hours |
Patient name, unit or ward |
Call the specific unit directly |
Hours vary by department; ICU and maternity have different policies |
| Parking Information |
Expected length of visit, accessibility needs |
Hospital website, signage on arrival |
Parking fees and accessible spots available; arrive early during peak hours |
| Lab Results |
Health card number, test date, ordering physician |
Your family doctor or specialist |
Hospitals typically send results to your doctor, not directly to patients |
| Appointment Confirmation |
Appointment date, department, referral details |
Appointment reminder letter or call the booking line |
Confirm 24–48 hours in advance; bring referral and health card |
| Emergency Wait Times |
Nature of concern (urgent vs. non-urgent) |
Call ahead or check online wait-time tools if available |
True emergencies are prioritized; consider walk-in clinics for minor issues |
| Medical Records |
Patient name, date of birth, dates of service |
Health records department |
Formal request process; may require ID and consent forms |